• How To Respond To Potential Buyers

    When a customer has a question they can choose to send you can inquiry by clicking the “Message Seller” button on your store/product listings. You’ll be notified by email of this and you’ll also find a notification in your dashboard which you can find in your account menu. Tap on…

  • What Is Stripe And The Payment Provider Fees?

    We utilise Stripe for our payments for both sales and automated vendor payouts. Stripe has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. When you make a sale, our commission and Stripe’s payment fee is automatically taken and the rest is transferred to you within 7…

  • How to Turn On Holiday Mode

    Sometimes we just need to take a break! Whether you are lucky enough to have a ‘full to capacity’ order book and just need to press pause, or you’re even luckier and are soon to be off on your travels! You need to know that you aren’t going to be…