How Do I Upgrade To Plus Membership?
You’re welcome to upgrade or downgrade your membership at anytime within Crafter’s Market UK. To Upgrade: To Downgrade:
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How do I cancel my subscription or change my information?
- 30 September 2021
- Holly
With hundreds of active sellers around the UK, we know that Crafter’s Market is a not a one-size-fits-all platform. Our optional monthly Plus package gives sellers access to a range of tools and unique perks. To cancel your subscription or update your information follow the link below! https://crafters.market/my-account/portal/ What happens…
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What Should I Do If My Item Doesn’t Arrive/Is Damaged/Not As Described?
- 30 August 2021
- Holly
The first thing we recommended doing when you have any issues regarding your order is to contact the vendor. You can contact the vendor by going into your recent orders and clicking “message seller”. Messaging a seller will allow them the opportunity to make things right. When messaging vendors it’s…
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How Do I Check My Store Inquiries?
- Holly
Inquiries allows a customer to directly communicate with you through the website. You’ll recieve an email notification about the inquiry which will have a link to direct you to that specific inquiry. But it’s handy to know where you can find inquires on your user dashboard. Simply head to your…
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How do I change my account password?
- 26 August 2021
- Holly
You may wish to change your password for a number of reasons. You can do so by signing into your account and heading to the My Account > Account Details page. I’ve forgotten my password If you have forgotten your password and cannot sign in you can request a password…
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What Should I Write In My Product Descriptions?
- Holly
One of the most important parts of a product listing – aside from top class product photos of course is DESCRIPTIONS! Selling online, from a distance, means a customer doesn’t have the luxury of seeing, feeling, smelling or maybe even tasting your items. So your product descriptions need to give…
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How Can I Get My Products On To The Feature Pages?
- 9 August 2021
- Holly
Products on feature pages are selected and assigned by a member of the admin team using a list of strict criteria. Great product photography! Clear, bright, uncluttered photos stand a much better chance of being noticed by customers. Attributes assigned to product listings – Attributes are used as part of…
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Why Do My Products Not Show Up When Using The Search Filters?
- Holly
Our system uses Attributes when filtering down a customers search. If your product is not showing up in filtered searches then its likely that you have not assigned attributes to your product listings. To assign attributes to your products you’ll need to click the drop down arrow, tick any RELEVANT…
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How Do I Get Free Shipping/Personalised/Gift Wrap Stickers On My Product Listings?
- Holly
You may have noticed when scrolling through our site that some products have special stickers on their listings with additional information. So how do you get these on your own listing? The answer is Attributes! The attributes tab is extremely versatile! Not only is it used when setting up variable…
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Why Has My Product Been Removed By Admin?
- Holly
If your items breach any of our policies we will attempt to contact you via Email. Please check your spam folders if you have not seen any communication from us. In this email we will explain which policy your items breach and ask that you remove the items. If the…