• What Should I Write In My Product Descriptions?

    One of the most important parts of a product listing – aside from top class product photos of course is DESCRIPTIONS! Selling online, from a distance, means a customer doesn’t have the luxury of seeing, feeling, smelling or maybe even tasting your items. So your product descriptions need to give…

  • Set Store Shipping By Weight.

    Store shipping by weight is great for businesses who have items that customers might by multiple quantities. Ordering 1 or 2 of that item may not affect the cost of shipping, but when a customer orders 4 or 5 you may need to ship that item in larger box, or…

  • How Can I Get My Products On To The Feature Pages?

    Products on feature pages are selected and assigned by a member of the admin team using a list of strict criteria. Great product photography! Clear, bright, uncluttered photos stand a much better chance of being noticed by customers. Attributes assigned to product listings – Attributes are used as part of…

  • Why Do My Products Not Show Up When Using The Search Filters?

    Our system uses Attributes when filtering down a customers search. If your product is not showing up in filtered searches then its likely that you have not assigned attributes to your product listings. To assign attributes to your products you’ll need to click the drop down arrow, tick any RELEVANT…

  • Why Has My Product Been Removed By Admin?

    If your items breach any of our policies we will attempt to contact you via Email. Please check your spam folders if you have not seen any communication from us. In this email we will explain which policy your items breach and ask that you remove the items. If the…

  • How To Leave A Review

    You’ve received your order, YAY! Leaving a review about your purchase can help lead other potential customers to complete their purchase with confidence, or your review could help the vendor make improvements to their products or process. Reviews can be left on both a vendors store and on specific items…

  • How To Contact A Vendor

    There is 2 ways to contact a vendor within the Crafters Market website. Or… When you’ve sent your message you’ll be able to revisit the discussion from your ‘Account’ menu.