• Highlighting your products

    Elevate your products and supercharge your sales with our product highlighting feature whilst supporting Crafter’s Market UK (CMUK). This guide will show you how to make your items shine not only in your own shop front but also in various marketplace ad slots around CMUK. Highlighted products also have a…

  • How can I update my billing details?

    If you’re a Plus vendor, you may wish to change your billing details at some point. To do this, simply sign into your vendor account and click the “My Account” menu item: You now should see your Billing Portal, click “Update Your Billing Settings”.

  • UKCA and CE Marking

    The UKCA (UK Conformity Assessed) marking is a new UK product marking that is used for goods being placed on the market in Great Britain (England, Wales and Scotland). It covers most goods which previously required the CE marking, known as ‘new approach’ goods. Helpful links https://www.gov.uk/guidance/using-the-ukca-marking

  • Toy Safety, UKCA/CE Marking, and Crafter’s Market UK

    Introduction This resource serves to introduce toy safety, the UKCA/CE Marks and Crafter’s Market UK’s stance on toy safety. Toy Safety Regulations The UK’s Toys (Safety) Regulations 2011/1881 (the “Toy Safety Regulations”) contain the rules on the supply and sale of toy products in the UK. The Toy Safety Regulations…

  • Per-Product Shipping

    Sometimes you may wish to charge shipping on a per product basis, also known as Per Product Shipping (PPS) instead of Shipping by Class or Weight. Setting up Per Product Shipping To set this up please follow the instructions below: Within your Store Manager > Product page under the Shipping…

  • Shipping formulas

    One of the features of Shipping by Zone/Class is the ability to insert formulas into each type. Below are some quick examples for you to copy and adapt. Store Manager > Settings > Shipping Charge £3.50 for the initial item and £3.50 for any addition item added 3.50 * [qty] Charge £4.50…

  • Link your Facebook & Instagram shop with Crafter’s Market

    In this guide we’ll provide the resources to set up your Facebook and Instagram shops using the “do it yourself” catalogue method. We will then cover how to link your social media stores directly to your Crafter’s Market shop. Usually this feature is reserved for website owners, however because of…

  • Verify your Custom Domain on Facebook

    In this guide we’ll cover how to verify your custom domain on Facebook in order to set up a Facebook and Instagram shop and link directly to your products on your Crafter’s Market UK shop. Choosing a custom domain When you create a shop on Crafter’s Market, you automatically are…

  • What Each Order Status Means

    Orders can be assigned various states which trigger actions across Crafter’s Market UK. Below is a short explanation of each one we utilise. Pending Payment The customer has committed to purchasing your item and is in the process of paying. On Hold Awaiting payment – stock is reduced, but you…